Things are bad all over for certain groups of professionals, & no one is talking about it.

A drawing of Jayne behind the screen of an old Macbook.

The year isn’t over yet, but it almost is, and I think it’s safe to say that, barring something extraordinarily wonderful happening before December 31, for so many of my colleagues, and myself, as Halloween looms:

2026 has been a nightmare.

If you work, or used to work, at the US State Department, USAID, the United Nations, any international aid agency or program, a university, or a nonprofit or NGO, you know what I’m talking about: you have watched friends laid off suddenly, you’ve watched friends have to yank their kids out of school and move suddenly either because of a job loss or because of a threat of a job loss – and maybe this has been your story as well – and, many of you, myself included, have seen job opportunities, whether permanent positions or contracts, dry up and disappear.

My LinkedIn feed is a sea of friends who not only worked in the aforementioned fields, but also in usability and accessibility design and assessments, all looking for work, all trying to stay positive, all trying to always sound like a great potential employee, never someone feeling frustated, desperate or depressed.

But I know. Because I’m in the same boat.

The threshold for a single person in the USA to have to file for taxes in 2026 is $16,100. I didn’t make a quarter of that in 2026. Most of my tiny income in 2026 came from a job that ended before February. If you had net earnings of $400 or more from self-employment (gig work, freelancing, or independent contracting), you have to file no matter how much you made – and I didn’t make even $400 from contracting in 2026.

If I were not married, I’m not sure what I would do.

I really hesitated in sharing any of this so publicly. But after realizing so many people are in a similar predicament and thinking they are all alone, I decided I’d come out and say: no, you’re not alone. It’s not just you. Things are bad for many of us. And it’s not really being talked about. Because no one has sympathy for out-of-work government workers or aid workers or university workers, despite our role, as donors for so many nonprofits, and our role as consumers, eating at your restaurants, buying cars, whatever. Will you miss us when you, at last, miss our money?

Added to this are nonprofits addressing hunger, homelessness, affordable housing, and other critical issues who already were too underfunded to keep up with the demands of years ago, and now have seen those demands double and triple, while funding has started to evaporate. No one is talking about how many more people are going without essentials, let alone the mental health strain on the professionals and volunteers trying to address these issues.

And it’s not just mission-based professionals that are facing unemployment and under-employment.

As you keep looking for work, as you fill out endless applications and look for networking opportunities and try to look for any work that could help you make ends make, I hope you all will consider taking on some new roles: as board members of local nonprofits, as members of city and county and even state government advisory committees, and maybe even running for local office. You have knowledge and leadership skills that have never been more needed than now. And you need to start using your influence on the grassroots level to start building awareness and changing attitudes about the work we think is vital to everyone on the planet.

I also ask that you come over to Reddit and show off your expertise. There’s at least one subreddit focused on your area of expertise. And given that AI is using what’s written at Reddit to define reality for so many people, your voice there is desperately needed. If you don’t know where to start, have a look at Reddit4Good. Or look at the subreddits I manage (as a volunteer).

I don’t know what’s going to happen in the coming months. I know so many of us are holding out hope that the November 2028 election in the USA will go a long way in the long process of restoring reason and sensibility to government and repairing the incredible amount of damage that’s been done, and we’re all hoping we’ll be able to be a part of that professionally. I share that hope – but am also trying to make contingency plans, and I hope my colleagues will too.

I hope you have family and friends and supporting you now, at the very least. I hope you can take some action to get the income you need and reduce your expenses. I hope you can take some comfort in knowing this isn’t personal, this isn’t about specific failure on your part. And I hope you can take some comfort as well in knowing you are NOT alone.

Take care.

As for me, I’m going to keep creating and and refining content for my web site and blog, as I continue to try, in my little, unfunded way to help nonprofits serve their clients and missions. And hoping things gets better.

On another note, I don’t have any blogs drafted and scheduled for the rest of 2026, so this may be the last you hear from me here on my blog until 2027.

A caution regarding IVHQ – in their own words.

A cartoonish hand is palm facing the viewer, as if to say stop.

Anyone who has read about me online for more than 10 minutes knows I’m not a big fan of voluntourism travel agencies. I know that it’s been largely colored by my background working in international and local aid and development, as well as my expertise in volunteer and community engagement. I’ve been open about why I’m not a fan of most voluntoursim, so I won’t repeat those reasons why here in this blog, but I’ve tagged all my many blogs on the subject here. And you’ll note as you read through these that I started off, decades ago, staunchly opposed to all voluntourism, and then, through outreach from ethical organizations with a very different focus than the voluntourism travel agencies, as well as volunteers who had participated in such, I gardually changed my mind about voluntourism being always wrong – and even ended up participating in a pay-to-volunteer-internationally program myself.

But one of those voluntourism travel agencies is REALLY angry with me. It’s called IVHQ. And this company is now threatening me because I have offered cautions in comments about the company on Reddit: I’ve told people that there are some very disturbing negative comments out there and they need to read them, and I’ve noted that a massive number of online reviews aren’t always an indication that a company is doing well, that it’s very easy to manufacture such reviews by AI and other means.

All true statements. All sincere cautions. I wish I could refer to them all, but IVHQ has pressured many Reddit moderators to take down any negative references to IVHQ. IVHQ, rather than address concerns, is bent on removing any negative comments about the company. Knowing that, and reading this email below, please think very, very carefully before booking your feel-good-look-I’m-volunteering-abroad! trip with IVHQ. You have to really wonder about a travel agency that is so threatened by an independent nonprofit consultant that they would resort to writing an email filled with inaccurate, misleading statements and threats:

–——- Original Message ——–
Subject: Re: IVHQ
Date: 2026-10-13 19:50
From: Sam Morrah sam@hqtravelgroup.org

Dear Jayne,

This is a formal notice that you must immediately cease publishing false
statements regarding International Volunteer HQ (IVHQ).

For several years, you have repeatedly posted negative claims about IVHQ
in online discussions, most recently on Reddit, asserting that:

  • IVHQ is a scam.
  • IVHQ’s reviews are fake.
  • There are many complaints about IVHQ.

These statements are entirely false and unsubstantiated:

  • IVHQ is a legitimate organization: More than 160,000 volunteers have
    traveled with IVHQ since 2007. Based on verified volunteer reviews, Go
    Overseas has named IVHQ its Top Volunteer Abroad Provider for six
    consecutive years.
  • Reviews are authentic: IVHQ does not write, purchase, or fabricate
    reviews. Every review is submitted by a verified participant.
  • Claims are unverified: When asked to provide evidence of the
    complaints you cited, you declined to do so. Furthermore, you confirmed
    via email that you have never volunteered with IVHQ, and you did not
    contact us regarding any concerns prior to publishing these claims.

Due to your conduct, Reddit moderators have already removed most of your
comments regarding IVHQ and banned you from communities including
r/volunteer and r/premed. Your statements mislead prospective volunteers
and harm the local partner organizations that rely on these programs.

We require that you immediately:

  1. Cease stating or implying that IVHQ is a scam, uses fake reviews, or
    is subject to widespread complaints.
  2. Refrain from making any further false claims about IVHQ online.
  3. Remove all existing false statements you have posted online.

Please reply to this email to confirm your compliance.

We are actively monitoring online platforms. If this behavior continues,
we will report all new posts as false information and harassment,
submitting this notice and prior correspondence as evidence. HQ Travel
Group and IVHQ reserve all legal rights and remedies.

Regards,

Sam Morrah

Sam Morrah
Chief Executive Officer
HQ Travel Group

E: sam@hqtravelgroup.org
W: www.hqtravelgroup.org [1]

HQ Travel Group is home to two market-leading brands that facilitate
life-transforming travel experiences in over 60 countries for customers
living in more than 100 nations worldwide.

At least some of my comments about IVHQ, as well as some of the negative reviews I’ve referred to regarding IVHQ, can still be found online. I wish they all where still there but, as I said, IVHQ has, as it admits, pressured (I would call it bullied) moderators into taking the negative reviews and comments down. Again, you have to wonder about a company that is more focused on getting negative reviews, and references to such, taken down rather than addressing concerns.

A big thank you to colleagues who are also out there trying to ensure quality in international volunteering and fight against unethical voluntourism. Let’s keep up the pressure and not let people bully us into silence.

And if your voluntourism agency wants to be one of the “good guys”, I’d be happy to work with you to help you refine your program so it’s focused on local people as much as its focused on giving volunteers their Instagramable experience. I have very reasonable rates.

Join me on these online communities on Reddit.

nine reddit emojis

My start on the Internet was not web sites or social media. It was online communities. Back in the 1990s, online communities and online conversations were the heart of the Internet.

I still participate in an online communities, primarily via Reddit. These are some that I’m facilitating and/or moderating and I would really like to have more participants on from colleagues – you all have so much expertise in at least one of these subjects, and so much to offer on these topics:

Volunteerism. Discuss & debate how volunteer engagement is community engagement & public relations, volunteerism philosophies, ethics & all aspects of supporting & managing volunteers. 

Philanthropy. Discussions & articles about philanthropy (the giving of money or time to contribute to the welfare of others). Includes non-profit development/fundraising, donor cultivation, donor relations, giving campaigns, donor ethics, restricted donations, and all related topics, including volunteering.

ICT4D. ICT4D stands for Information & Communication Technologies (ICT) for Development. ICT4D refers to the application of ICT to economic development, humanitarian aid & development, & to causes that help empower a particular demographic or all people to address challenges, have greater access to education, protect their environment, etc. It is a term popularized by various United Nations initiatives. ICTs include artificial intelligence (AI).

Tech4Good. Tech4Impact (social, human), ICT4D. ICT Tech Ethics. Discuss examples resources & ideas for computers, applying apps & online tools to activities supporting causes that help humans & the environment. Discuss hackathons / hacks4good, apps4good, community tech centers, ethics regarding such, etc. Discuss how a nonprofit, NGO or community program you work or volunteer with is leveraging ICT – computers, smart phones, online communities, apps, special software, AI – in its work.

UNV. United Nations Volunteers (UNV) is a part of the United Nations Development Program (UNDP). This subreddit is for posts from people who have served or are serving as UNVs, people who want to serve, people who have worked or are working at UNV HQ, people researching UNV, & the latest UNV news. This subreddit is NOT an official United Nations group!

Pro Bono. There are plenty of subreddits to ask for free legal advice – this subreddit is NOT one of them. Instead, it is focused on how & why legal pros donate services (pro bono) & the value of such to society. It’s also a place to discuss pro bono ethics & how pro bono engagement can affect law school admissions.

Also see Reddit4Good, a list of subreddits focused on some aspect of volunteerism, community service, philanthropy, or otherwise doing good. It has sections that list subreddits where people can:

  • ask for/beg for money.
  • recruit volunteers / ask for help/participation for individuals, offer help to nonprofits or individuals, to participate in something “good”, etc. 
  • learn about voluntourism (paying to volunteer somewhere that’s not where you live)
  • learn about specific, established programs, that “do good”.
  • learn about specific topics that could be leveraged for those looking to “do good”, like marine biology, public health, refugees, urban planning, etc.
  • post surveys and ask for participants.
  • view and participate in discussions about nonprofit philanthropy and about philanthropic approaches (these are NOT places to fundraise / NOT places to ask for money).

I update it at least twice a year.

Note: AI agents are using Reddit content as a source for its results (among other sources). This is because Reddit has been, for many years, providing human-written opinions by people who are not formally-affiliated with whatever they are talking about and real-world experiences. The text on Reddit often has the authentic feel that polished marketing text lacks. How long this will last, however, remains to be seen.

Here are other ways your nonprofit can leverage Reddit.

And you can see everything I do on Reddit here.

If you have benefited from this blog or other parts of my web site and would like to support the time that went into researching information, developing material, preparing articles, updating pages, etc. (I receive no funding for this work), here is how you can help. 

How To Ensure AI Agents Can Find Your Nonprofit.

a simplistic drawing of a wizard

The first results of a search on most web search engines now is from Artificial Intelligent agents – AI. And many younger people, when they want to ask a question about a nonprofit, don’t look at the nonprofit’s web site; instead, they ask ChatGPT, Gemini or Perplexity or some other AI agent for the information.

Sometimes a nonprofit or community group ranks well on a search of its name or some other phrase, like volunteer in Louisville, Kentucky, on Google, Bing or Duck Duck Go, but then barely gets mentioned in AI-generated answers, or the info provided by AI is outdated or even completely inaccurate.

Your nonprofit, NGO, or other community program needs to do an AI visibility check on various search engines and AI agents to see what your results are at least twice a year. You may find that you need to engage in some activities to improve the results that come from AI agents.

How do you do that? My new web page offers detailed, specific advice.

Also see:

Dos & Don’ts of Using Artificial Intelligence at Nonprofits.

Artificial Intelligence – friend or foe for nonprofits?

Nonprofits, don’t cede creativity or curiosity or customer relations to AI, & keep your use of AI ethical.

Horrific experience with AI: a warning for others.

Nonprofits, you still need someone managing communications (& who knows how to do it)

If you have benefited from this blog or other parts of my web site and would like to support the time that went into researching information, developing material, preparing articles, updating pages, etc. (I receive no funding for this work), here is how you can help. 

An online discussion group for current & former United Nations Volunteers renewed (no official UNV affiliation).

When I worked at UN Volunteers HQ in Bonn, Germany, directing the United Nations Online Volunteering service and co-managing the UNITeS initiative,  I would regularly recommend to any employee within earshot that UNV needed to start an online community for former and/or currently-serving UN Volunteers. I said it would be great for UN Volunteers to share their experiences, and we could use their positive feedback in a whole range of communications products. I said it might help us identify problems we were overlooking. And I warned that, if UNV didn’t start such a group, officially, that someone would start one that was unofficial, and over which UNV would have no control.

UNV never took action, and so unofficial online communities for UN Volunteers popped up on LinkedIn, Reddit, and probably some other places as well, though none ever enjoyed much popularity.

I’m pleased to note that the UNV subreddit, which was abandoned some years ago, has been revived – by me. It is not an official UNV outlet and has no formal affiliation with UNV. But like the Peace Corps subreddit and the Court-Appointed Special Advocates (CASA) subreddit or the Girl Scouts of the USA subreddit, because it’s not official, members can speak more freely. Note that I am enforcing confidentiality and privacy rules.

If you are a current or former UNV, I hope you will join. I would really like to see more current and former UNVs post and comment than all the How do I become a UNV posts, which can kill an online community.

Until more people start posting, I’ll be trying to post at least once a week with something on-topic.

Also see my other blogs regarding UNV:

Resources from my time at United Nations Volunteers

Prepare now to leverage International Year of Volunteers for Sustainable Development 2026 (2025)

History & Evaluation of UNV’s Early Years

UN Volunteer requirements – but with no guidance? (2023)

Misconceptions re: VSO, UNV & Peace Corps

UNV 2023 Annual report

United Nations Volunteers says, when it comes to onsite & online, “They are ALL volunteers”

20 years ago, when everything changed for me (2020)

Thoughts on new UN paper re: Volunteering Practices in the 21st Century (2020)

United Nations site for people with disabilities is inaccessible (2019)

United Nations scales back online volunteering program (2019)

NetAid: 20 years later (2019)

UN mobilizes volunteers to research contribution of volunteerism in fragile communities and post-conflict environments (2017)

Frank description of what it’s like to work in communications in the UN (2017)

UNV announces Online Volunteering Award 2015

I’m thrilled with UNV’s 2015 State of the World’s Volunteerism Report – Transforming Governance

Initial feedback on UNV plan to integrate volunteerism in development (2014)

Suggestions for mutual aid societies in Afghanistan: acts of survival as well as resistance.

the shadow image of a bird in a cage

Mutual aid is a voluntary, peer-to-peer exchange of resources and services for mutual benefit for people in a particular neighborhood or region. It’s sometimes called neighbors-helping-neighbors. It’s usually informal: there’s often no government agency or nonprofit organization organizing it, though that does happen. And it’s usually not some huge, well-organized network: it’s usually something done spontaneously, without careful, long-term planning.

Mutual aid activities can be focused just on helping others to obtain food and medicine, but they can also be acts of resistance: they can be focused on helping people specifically who are being marginalized or oppressed by the government or by some or even a majority of people in an area.

This resource, Suggestions for mutual aid societies in Afghanistan: acts of survival as well as resistance, reviews many different examples of successful mutual aid networks, including those that were done in response to inequities and repression and those that were done in defiance of the government or societal norms. It offers several ideas for creating grassroots mutual aid networks as a way to build solidarity with other Afghans, to survive the evils of the Taliban, and to reduce the suffering of people.

A free, detailed guide on effectively engaging & supporting volunteers.

graphic representing volunteers at work

Where can you find a free, detailed guide on effectively engaging and supporting volunteers at a nonprofit, NGO, school, government agency, community program, etc.?

My web site.

There is an entire section of my web site devoted to various aspects of volunteer engagement: creating assignments, recruiting volunteers, recruiting specific types of volunteers, how to support volunteers (so their work is actually useful and they keep coming back), how to keep volunteers safe, how to keep everyone else safe when they’re around volunteers, and on and on.

There’s information about volunteers from the corporate world, group volunteering, tech-related volunteering and volunteers who are immigrants. There’s even information about groups who actively campaign against volunteering and volunteerism.

And the information on these pages aren’t just from me: I also link to web sites, blogs and books by other people, each an expert in at least some aspect of volunteer engagement or a related subject, each worth listening to.

Why give it away for free? Why not put it all into a book? Because that’s how passionate I am about volunteerism, about wanting to dispel myths and harmful traditions, about wanting what makes volunteer engagement worthwhile and what makes it effective to be far better known.

That isn’t to say there aren’t good books out there about volunteer engagement, and that you shouldn’t read them. And if you want to know where to find the books I recommend, this section of my web site will help.

If you have benefited from this blog or other parts of my web site and would like to support the time that went into researching information, developing material, preparing articles, updating pages, etc. (I receive no funding for this work), here is how you can help. 

Forget pursuing a magical number of years of experience: here are things that will distinguish you when applying for humanitarian development jobs.

two shadows of humans talk together, with a globe behind them.

Most of the posts on subreddits like r/UNPath, r/InternationalDev (International Development) and r/Humanitarian are from people that want to know the magic number of working at a particular United Nations agency, or the magic number of internships, or the magic university degree that will land you a job at the UN or other big INGO.

Here are better ideas for distinguishing yourself when applying for these jobs:

  • Have experience doing locally what you want to do internationally. Want to work with refugees? Work, professionally or as a volunteer, with immigrants and refugees in your own geographic area/country – not just with food delivery, but with helping them enroll kids in school, helping a family member find a job, helping someone navigate enrollment in a government aid program, etc. Want to be focused on emergency housing? Work on initiatives in your own community that address emergency housing – not just after disasters, but also for people experiencing homelessness. Public health? same. And represent this work on your CV explicitly.
  • Have experience addressing community pushback or hostility or skepticism to ANYTHING. Could be a new housing development, the closing of a school, a proposal for a data center, the opening of a clinic providing abortion services, the opening of a mosque, the elimination of a program at the local school, changes in zoning laws, and on and on. Show that you have at least witnessed this kind of pushback / hostility for yourself and the efforts to address it – but having been a part of a committee dealing with such, or part of an advocacy group pushing for change, is even better.
  • Show experience where you have raised money, mobilized in-kind resources and/or saved money for a cause, a public school, a local nonprofit, etc. Even raising money for a for-profit endeavor is worth mentioning.
  • Show your experience to make and stay within a budget, stretch resources, etc. at a company or organization.
  • Show experience where you have worked with local elected officials, local unelected government officials, local business owners, etc. to change a rule, or introduce a rule or law, or to get them to collaborate on something.
  • Show experience working with programs that address the needs and challenges of a diversity of people and people who are particularly at-risk: people with disabilities, immigrants for whom your local language isn’t their native language, people leaving incarceration, people with HIV/AIDs, people who are in a religious minority in an area, seniors/the elderly, etc.
  • Survived a program or department or agency restructuring, downsizing or moving from one place to another? Or a radical rehaul of all software your agency used? Talk about it: were you involved in communicating layoffs? Organizing the packing up and moving of an office? Helping staff transition to the new system or new place?
  • Be able to work in at least one language other than English. Having proof, like passing the B2 DELE in Spanish, is really helpful. Being able to work in three languages is particularly attractive – even if you cannot communicate with a local population, being able to communicate with donors in their native language is very, very attractive.
  • Have designed and led a successful project: overseen the revamp of a web site so that it is mobile ready and fully accessible for people with disabilities, overseen and expanded a volunteer engagement program that supported literacy activities, expanded a children’s summer theater program, led a successful Women’s Build for your local Habitat for Humanity, researched and made recommendations regarding the walkability of a neighborhood or community, including with regard to people with mobility issues, helped lead a petition drive to change a local ordinance or law, led a successful voter registration drive, and on and on.

No one can have ALL of the aforementioned experience (and I laugh when someone tries to tell me that they have done ALL of the above). But any one of those things makes a person stand out when applying for jobs. Doing any of those things shows what you are capable of far better than a number of internships, or number of years in a role.

For those of you who have been on hiring committees, or reviewed applications for INGO jobs, what would you add?

And also remember: it is absolutely the worst time ever to pursue a career in international development. Foreign aid budgets have been slashed around the world. Many countries are impossibly behind in their United Nations dues. There is no amount of individual or corporate philanthropy that can make up that massive, devastating funding gap. You are competing for far, far few jobs than there were before 2022, and with far, far more people, many of them seasoned professionals. Have a backup plan.

If you have benefited from this blog or other parts of my web site and would like to support the time that went into researching information, developing material, preparing articles, updating pages, etc. (I receive no funding for this work), here is how you can help. 

Keys to Success in a Court-Ordered Community Service Program.

image of a panel discussion

Court-ordered community service, where a person convicted of a crime is ordered by a court to provide a certain number of labor hours to a nonprofit, community of faith or government agency. is common in the USA and, as an Internet search will show, is growing in popularity in other countries such as Malaysia, Ghana and India.

According to a 2019 survey of those involved in such sentencing in the USA, the potential to reduce the negative impact of monetary sanctions was the most commonly identified benefit of such mandated community service.

“When we asked courts to identify commonly recognized reasons for using community service mandates, the majority of participating courts responded that community service mandates should serve as an alternative form of payment for court fines and fees (76 percent) or as a means to reduce the imposition of court fines and fees altogether (54 percent). Another half (49 percent) of respondents endorsed the idea of “repairing harm to the community” as a reason for community service mandates, while 42 percent reported that community service mandates are, or should be, used as an alternative to jail sentences.” (See footnote at the end)

It’s worth noting that none of the respondents in this survey said that the reason for court-ordered community service was because nonprofits, non-government organizations (NGOs), religious groups and charitable organizations need the time and labor of such people, nor that these programs are asking for such volunteer placements.

For a court-ordered community service to be successful, in my opinion,

  • the nature of the service and its completion needs to satisfy the court,
  • the program must not be over-burdensome to those charged with administering it,
  • the program must have written, well-communicated policies and procedures in place to keep it free of corruption (such as people ordered to do community service being able to make donations to the nonprofit in lieu of actually doing their community service hours),
  • the program needs to have a variety and abundance of community service roles, so that a variety of schedules, availability and skills or limitations can be accommodated and the person can complete their community service within a reasonable time frame,
  • the program needs to be done in full partnership with the nonprofits, NGOs and other organizations that are expected to engage these court-ordered volunteers, providing all the training that’s necessary, offering real-time assistance, not over-burdening host organizations with paperwork, etc.

In my opinion, to make all of the above possible, these are the keys to success in court-ordered community service programs:

  • There must be clear guidelines on what a person that is sentenced to community service may, and may NOT do, as a part of that service. For instance, some jurisdictions prohibit people from performing court-ordered service with religious communities, while others allow it. Some allow online volunteering to fulfill court-ordered service and some do not.
  • Those sentenced to court-ordered community service should be given a list of organizations they could contact about performing their service, and told explicitly if they are limited to only this list or if they could seek placement with other organizations not on the list, but that meet the court’s requirements.
  • Those sentenced to court-ordered community service must be given ideas for community service that are easy to reach from their home or before or after work, that can be done at a variety of different times and on different days (as people’s schedules vary), and that provide childcare.
  • There must be a way for an officer of the court to verify community service hours, in terms of where the service was performed, how many hours were performed, and what the person did for this community service. This verification takes more than a signature on a form: it also requires someone to call the agency where service was supposedly performed and confirm information on forms, as well as someone ensuring that the agency meets the requirements of the court for community service.
  • Those sentenced to community service should be able to count hours where they are interviewed by the agency expected to involve them in community service and for any training they have to undergo for this service.
  • The court must be explicit regarding whether or not someone who is to do community service can make a donation to a nonprofit, NGO, charity, community of faith, etc., in lieu of some or all of his or her hours. Is it allowed that someone sentenced to community service could pay the nonprofit or NGO $10 for every hour he or she needs for community service? This is a growing, controversial and unofficial practice in many parts of the USA, one that courts are struggling to address.
  • If online volunteering is allowed to meet community service requirements, it must meet all of the same standards as onsite community service: there must be a way to verify community service hours, in terms of how many hours were performed, and what the person did for this community service. This verification takes more than a signature: it also requires someone to call the agency where service was supposedly performed and confirm information on forms, as well as someone ensuring that the agency meets the requirements of the court for community service. Someone needs to ensure it is real online volunteering and actual labor, not an AI automation doing the work, or a nonprofit or NGO that, in exchange for a fee and a claim that the person watched some videos and wrote some essays about them, gives a person a certificate claiming a certain number of hours completed.
  • The nonprofits, charities, NGOs, communities of faith and others expected to engage court-ordered community service people must receive:
    • training in how to create volunteering activities for court-ordered community service
    • training in how to work with people doing court-ordered community service
    • training in the basics of volunteer support and engagement
    • support for their questions and concerns when working with someone doing court-ordered community service
  • There should be a survey of nonprofits, NGOs and other organizations who engage community service volunteers for them to share their experiences with such with the courts, so that challenges can be identified and problems addressed.
  • Nonprofits, NGOs, charities, etc. have the right to say no to court-ordered community service people, as they do with any volunteer. No organization has an obligation to engage with a court-ordered community service people, as they do with any volunteer, unless they have signed an agreement that they will do so. Organizations may say no because they don’t have time to supervise and support an additional volunteer, because they have nothing for that particular person to do as community service, or because of a negative experience with court-ordered community service volunteers.
  • The best way to increase the number of organizations engaging court-ordered community service people is to fund those nonprofits, NGOs, charities, etc. to do so. Creating activities for someone to do takes time. Supervising and supporting someone takes time. Filling out paperwork takes time. That time should be funded.

I base all of the above on:

researching court-ordered community service since the late 1990s.

working with court-ordered community service folks myself.

You can see other things I’ve written about court-ordered community service here.

What would you add? Or what do you think is actually not that important?

(Footnote) Court-Ordered Community Service: A National Perspective. by Sarah Picard, Jennifer A. Tallon, Michela Lowry, and Dana Kralstein, July 2019, Center for Court Innovation, New York, New York.

If you have benefited from this blog or other parts of my web site and would like to support the time that went into researching information, developing material, preparing articles, updating pages, etc. (I receive no funding for this work), here is how you can help. 

The ICT4D subreddit has been restarted!

nine reddit emojis

The ICT4D subreddit (an online community on Reddit) was started in 2011 by someone – not me. But it was abandoned in 2017. Nothing has been submitted to this posting for posting since 2018 – until now. I stumbled upon it a while back and went through the official process to take it over as moderator.

The ICT4D subreddit is being restarted as of today, June 15, 2026. It’s new description is this:

ICT4D stands for Information & Communication Technologies (ICT) for Development. ICT4D refers to the application of ICT to economic development, humanitarian aid & development, & to causes that help empower a particular demographic or all people to address challenges, have greater access to education, protect their environment, etc. It is a term popularized by various United Nations initiatives.

Examples of ICT4D:

  • Activities to help build the digital literacy skills of an underserved group (seniors, women living in rural areas, etc.).
  • A computer lab open to the public at a public library.
  • An app to help refugees navigate various challenges.
  • Farmers working with drones and GIS to gather information that can help estimate crop yields with real-time satellite data.
  • An app that allows people to track and report on birds in people’s yards.
  • Producing IT materials in local languages.
  • Smart phones used to organize activists in real time.

Are you applying ICTs to economic development, humanitarian aid & development, &/or to causes that help empower a particular demographic or all people to address challenges, have greater access to education, protect their environment, etc.? This subreddit is a place to talk about that. Please write your testimonial yourself & remember that AI should assist your writing, but not author it here.

Up-to-date statistics about the digital divide and recent information about ICT4D-related initiatives are also welcomed.

I’ve had a focus on ICT4D since before I knew it had an acronym. And was it really 25 years ago that I was in my first year working at a United Nations agency, directing the UN Online Volunteering service and helping to manage the United Nations Information Technology Service? Wow.

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