Welcome!

I'm Jayne Cravens and I'm an international consultant, researcher and trainer. My work over more than three decades has been focused on communications, on volunteer involvement / community engagement, on #tech4good, and on management for nonprofits, NGOs, and government initiatives. That includes international experience, particularly regarding community and institutional development, and a great deal of experience with small, local initiatives regarding  communications, volunteer involvement / community engagement and fundraising. I also advise on corporate philanthropy / social responsibility programs. I am passionate about the importance of mission-based organizations - nonprofits, non-governmental organizations, UN agencies, humanitarian initiatives and others, large and small - in ensuring a healthy, peaceful, happy planet with equal rights and opportunities for all people. I am also passionate about the importance of people getting involved in local institutions and influencing how those agencies address the issues they feel are most important,  as well as understanding how their own government works, how large corporations are regulated, and how the needs of marginalized groups are addressed.

I am a pioneer and expert regarding the research, promotion and practice of virtual volunteering, including high-impact programs, virtual teams, online mentoring, microvolunteering and crowdsourcing. I am the co-author of The Last Virtual Volunteering Guidebook. I am also committed to ethical practices in volunteer engagement.

I became active online in 1993, and I created one of the first web sites focused on building the capacities of nonprofits to use the Internet.

I have been interviewed for and quoted in articles in The New York Times, The Wall Street Journal and the Associated Press, as well as for reports by CNN, Deutsche Well, the BBC, and various local radio stations, TV stations and blogs, usually regarding my expertise in virtual volunteering. Resources from my web site, coyotecommunications.com, (also at the domain name coyotebroad.com) are frequently cited in reports and articles by a variety of organizations, online and in-print.

I am a veteran manager of various local and international initiatives. I have worked extensively with multicultural audiences, corporate audiences, United Nations agencies, national and international agencies, international aid workers, low-income communities, and those who are traditionally socially-excluded. In all of my community and institutional development work, I have a demonstrated commitment to women's issues and mainstreaming gender considerations. For more than a decade, I have tracked practices to prevent folklore, rumors (or rumours), fake news and myths from derailing humanitarian aid and development initiatives. You can also read about my core professional competencies and my capacity-building work specifically.

I'm continually updating this web site so that it is more mobile-ready and accessible. As I am not a web designer nor a web developer, but am trying to redesign the web site myself, this may be a never ending quest. Apologies if you click on a link and it doesn't work, or isn't yet formatted for your device.